Thursday, July 12, 2012

Wireless for the People But Not the Government


Recently, I spent two days at a Washington State agency down near the capital. It came as quite a shock to me that in the building (and outside in the parking lot) there was terrible coverage for both mobile reception and 3G connection. It made me wonder why any major mobile telecommunications company would fail to provide excellent coverage to key governmental locations? Or was that intentional? Were the majority of the employees on a network other than Verizon Wireless and had no such issue? Whatever the reason, it left me feeling quite disconnected from the rest of the world, as I additionally had no internet connection to use my laptop.

Arguably, it is a separate issue that there was no public or private WiFi network in the building, either – I suppose it isn’t unreasonable since the agency handles sensitive information, and perhaps it is a security concern. But even so, it makes me wonder. Some employees had Blackberries (which were scheduled to be taken back due to budget cuts), but I never saw anyone from the agency in the slew of meetings I observed bring a laptop or tablet (though smartphones were definitely present).

I am definitely a member of the constantly-connected generation. Personally, being without internet for a few hours makes me twitchy. But it is also impossible for me to get work done without an internet connection, as approximately 95% of my job is tied to having access to the world wide web. While I was on-site, I found myself writing a number of work emails on my phone through the web access email portal we have, wishing all the while for one of those magical little wireless network creating USB sticks. Tried to run my work computer off my phone's network, but was informed that I was not graced with those administration privileges. So I just had to accept my lack of internet and move on, thankful I could still take notes in Word and set reminders for myself for when I was back on the grid.

My handwriting, after all, can be pretty dire when taking speedy notes.

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