Graduation -- A Master's Degree Completion

A minor miracle has happened. I have survived graduate school.

What a complex and challenging two years it has been, learning concepts and frameworks that I never would have dreamed existed. The MSIM degree at the University of Washington's Information School has been a growing and learning experience. I've been exposed to people and ideas that have allowed me to see problems and the world from new perspectives and within many different contexts.

When I graduated from my undergraduate program at The American University, there was a certain way that I viewed the world, and my time there shaped my skills and abilities, including giving me a strong foundation in research. Shifting to the field of "information" has actually been a natural progression for me.

I've discovered I am an information gatherer.

Whether trying to build a case for a peace program in Kashmir or developing a content strategy for a company, having the right information is critical. I find it incredibly satisfying to solve problems using rigorous and robust information.

And I am looking forward to the next step of finding a career that isn't just a job, but will allow for finding engaging and dynamic solutions for how to connect people with the information they need.

The Knowledge Economy - Don't Kill the Education Budget

An article on the BBC News website yesterday was titled "Graduates - the new measure of power". The main take was from an education perspective, looking at the shift from raw resources as sources of power within nations to knowledge and intellectual resources. This is not a new topic - scholars have been exploring the shift to the "knowledge economy", but perhaps I've been abnormally exposed to the school of thought since I'm getting a degree in information. Nevertheless, it is a recognized fact that measuring the "power" of a nation must calculate the innovation, information, and knowledge that is being generated within its borders and its citizens. This article emphasized the role that formal educational institutions play in this generation of value, and how all across the globe governments are heavily investing in their future through students and schools.

Maybe the numerous states in the US, such as Washington, should consider this fact before they continue to viciously slash at the state-supported education budget for schools such as the University of Washington.  As the Governor's new budget presents a worst-case scenario of an additional 40% slash, it is important to understand what has come already (from a letter to the State legislative from Interim President Phyllis Wise).


The steepest decline in state funding for the UW came in 2009-2011, when the state and the nation entered the Great Recession.  Over a two-year period, the University of Washington lost over $132 million in state funding, roughly 30% of its state appropriation.  Even with two 14% tuition increases, over $57 million in cuts were still necessary to balance our core education budget. 


Major cuts included: 
• Eliminated 950 jobs 
• Froze enrollment for resident undergraduates 
• Closed/eliminated 12 degree programs; 14 MA programs now self-sustaining 
• Increased advisor load by 180 students per advisor 
• Closed 384 undergraduate lecture sections and 130 small group sections 
• Decreased number of lab sections by 20%, while average lab size increased 38% 
• Closed 4 writing/tutoring centers and 2 computer labs (loss of 1/3 student workstations) 
• Closed 1 library, reduced library hours, and canceled subscriptions to over 1,200 journals 
• Reduced hundreds of hours of student counseling services (advising, financial aid, health)  


As I'm preparing to graduate in June from a program that is not state-supported at all, I'm still concerned as a citizen of Washington about the future of education systems if these huge cuts are continued. Economies recover, but it is likely going to take years and years for educational institutions to recover from the hemorrhaging of funds out of their budgets. It seems awfully short-sighted for any government to pull money from the one resource that is almost guaranteed to reward the economy handsomely in the future.

Creativity, Law, and Change

I recently listned to a well-articulated TEDTalk by Larry Lessig on "Laws that Choke Creativity". A really interesting and thought-provoking piece about how the changes in culture are leading to creative conflicts in the newest generations.

"We made mixed tapes; they remix music. We watched TV; they make TV. It is technology that has made them different, and as we see what this technology can do we need to recognize you can't kill the instinct the technology produces; we can only criminalize it. We can't stop our kids from using it; we can only drive it underground. We can't make our kids passive again; we can only make them, quote, "pirates." And is that good? We live in this weird time, it's kind of age of prohibitions, where in many areas of our life, we live life constantly against the law. Ordinary people live life against the law, and that's what I -- we -- are doing to our kids. They live life knowing they live it against the law. That realization is extraordinarily corrosive, extraordinarily corrupting. And in a democracy we ought to be able to do better."

I thought this was one of the best summaries of one of the biggest social difficulties of the times - the shifting notions of right and wrong, and what kind of impact that has on us as a culture. I think I have some more thoughts on this, but for now I have to get back to writing a paper on the concept and ethics of a national "smartcard" ID. A fascinating topic that has led me down many tangents (such as this video) though most of the diverging hasn't been useful for the paper. Oh well. At least the tangents are interesting and educational.

Anonymity, Privacy and The Debate on National Online IDs

I think the National Internet ID conversation that has been recently taking place is quite an important and interesting piece to be discussed. I've been approaching a research piece on it from a risk-perspective, but part of that is a risk to privacy and anonymity. In an article by Helen Nissenbaum on anonymity, I thought she had a good point - that anonymity is really about being "out of reach" from consequences. Anonymity can be abused and used as a negative thing (think criminal activities) but many times it is critical for certain systems to work (as mentioned, voting and peer-review).

In the draft of the "National Strategy for Trusted Identities in Cyberspace" released in June 2010, their vision of the future sounds pretty good. "Individuals and organizations utilize secure, efficient, easy to use and interoperable identity solutions to access online services in a manner that promotes confidence, privacy, choice, and innovation." (pg. 12) Some interpret the strategy to mean that Americans could begin to have unique online identities used to access password-protected websites. That's an interesting and slightly worrying thought. While "confidence, privacy, choice and innovation" sound good, what does that mean in a practical sense?

Would having some sort of online identification be a threat to anonymity and a violation of privacy? Already there is so little privacy on the internet - maybe if the government regulates more, there would be less abuse of breaches in privacy and security. But I am a bit leery of the idea of allowing a government to so in-depth access or observation to the behavior of citizens. Nothing sounds so tyrannical as being observed at every moment or having to curtail one's speech for fear of reprival. And I'm not sure that an Online ID would be the most conducive tool for an open and free democratic society. But on the other hand, I like parts of the idea in theory - but things look so good on paper sometimes when in reality they just are a really bad idea.

Airplanes, Seattle, and Visualizing It All

This quarter I started a really fascinating independent study project with a Foster School of Business professor, Dr. Richard Nolan. I get to do some research for him on people, places, and time - all related to the aeronautic-powerhouse Boeing and its role in the Seattle/Puget Sound Area.

Specifics aside, I've really enjoyed learning about three specific things.

1) The idea of the "industry commons"
This is an idea that seems to in part come from the medieval practice of sharing a common space for the good of a community. Sharing resources and ideas in a collective space is a way for an industry to innovate and strengthen itself. There is the idea that the movement of tacit knowledge happens more readily in geographically bound spaces through more informal transfers - in short, similar people are drawn together in one place and share their knowledge with each other in non-professional settings such as in a bicycling lunch group. When an industry has certain geographic concentrations, there is a tendency to see others of the industry (individuals and companies) drawn to that location.

2) Visualization of non-linear information
This has been my biggest challenge. I have done a lot of research over the past 8 years or so, and yet this is the first time I have to "visualize" my findings. I can create lists and draw conclusions no problem - but finding a way to visually represent the data is quite a daunting task. I've taking classes with design elements, but this is actually having to create meaningful visuals. Today I discovered MindNode which will hopefully help me out as I map out pretty complex relationships between people, places, organizations, and time. Hopefully they'll turn into something interesting and clear at the end, because right now they're kind of confusing. The first draft is always the hardest, they say, and then the following iterations should hopefully become easier to improve.

3) Airplane and Seattle knowledge
This has been a side bonus of the project - I've been reading lots and lots for this, and I find myself discovering very interesting little facts and tidbits about Seattle and its history. I love it - I've been out here almost every year of my life before finally moving here in 2009, and this city continues to enchant me. Learning about the richness of its people and places has been wonderful.

The other thing is that I get to learn about airplanes - I retain less of the information but it's still a cool subject. I've always loved traveling, and now it is quite cool to know more about the giant beasts that get me from one place to another through seemingly impossible conditions.

PS: Don't research airplanes if you're nervous about them already.

A Plethora of Words - An Update

I've started out this Winter quater term with a very full but wonderful plate. I have a fantastic internship with Annie Searle & Associates (ASA) as a research associate. I am able to research and write on risk and crisis management issues, something I am increasingly excited about as a career path, which has been an ongoing concern in my head. While I love what I'm learning at school, it has been difficult to not know exactly what I want to do after the degree. And so I'm quite pleased that I've found an area that I am interested that has a name and recognized professionals out there. Secondly, I'm working on my final-year Capstone project, the culminating part of the program. We are challenged to put our knowledge into practice, which is sometimes daunting but oh so exciting. This is also going to be implemented at ASA, which makes things a lot more enjoyable since I am settled there already.

I look forward to seeing some topical overlap in my information security class as well, which is focusing on risk management for the most part through an IT lens. And I must say, I have quite enjoyed our "Policy, Law and Ethics in Information" class so far. It reminds me of my undergrad days - getting to read and discuss Hobbes and Rawls is almost nostalgic. But the best thing really is that it is an application of knowledge from my BA degree into my master's work. That hasn't happen very often, so it is quite fun for me.

But people are fascinating regardless of context. I am doing an independent study with a professor over at the business school, and I am getting to track and map out the people over the years that have influenced Boeing and the Puget Sound area. It is fascinating to see how all the brilliant people came together, and how they seem to have drawn other smart people and the companies that want smart people to them.

All in all, quite an overwhelming plate. But it is all so good! I just have to be careful not to get sick off of all the lovely bounty of information before me. I am writing and reading so much these days I am a bit overwhelmed by even trying to keep up with the news some days. But words are powerful, and it seems that I have to take advantage of the opportunity to both consume and produce as many as I can.

A Self That Goes On Changing

One Virginia Woolf quote is that "A self that goes on changing is a self that goes on living."

I've been thinking a lot about change these days from a few different perspectives.

As a student, I'm gearing up for an interesting academic quarter. I've started to prepare for a course titled "Information and the Management of Change" which I'm quite looking forward to. The two main readings for the course are Galavan et al.'s Strategy, Innovation and Change and Beer & Nohria's Breaking the Code of Change. While I've only read the introductions for both, they have already caught my interest, because change management is not an easy or simply beast to tackle. I hope they both fulfill their promises of being spaces where theory and real-world practice have met and been synthesized. On page one of Galavan, the editors claim that their contributors are people who"breathe life into strategy through the connection of innovation, leadership, and change management". Sounds good to me.

In professional and personal news... well, they're going to stay professional and personal. But on a general level, there have been some interesting changes that have happened, and some changes that need to be made. There are some changes I'm looking forward to, and others that are not so simple. Sometimes the most needed changes are the ones we resist implementing the most.

Wish I were blogging from PAX, but that was not to be this year. That's one thing I plan on changing - I'm buying my pass as soon as they go on sale next year!